FAQs

FAQs – SORI STYLE

1. Where do you ship from?

We ship from our facility in Jetpur, India. We offer international shipping through reliable partners like Ship Global.

2. Do you ship internationally?

Yes, We are shipping internationally.

3. How long does delivery take?

    We provide these express shipping options currently:

    Shipping Options:

    • Express Shipping: 7-15 business days

    4. How can I track my order?

    Once your order is shipped, you’ll receive a tracking id via email or SMS. You can use that tracking id on our Track your Order page.

    5. Can I change my delivery address after placing an order?

    Yes, if your order hasn’t been dispatched yet. Please contact us immediately with the updated address.

    6. What if my parcel is damaged or missing?

    If your parcel arrives damaged, please reject the package if possible and contact us. For missing parcels, we’ll investigate with the courier and offer a replacement or refund based on the outcome.

    7. Which payment methods do you accept?

    We only accept payments through Paypal only.

    9. Can I cancel my order?

    Yes, cancellations are accepted before the order is dispatched. Once shipped, cancellation is no longer possible.

    10. What is your return policy?

    • Returns & Exchange are accepted for eligible items within 7 days.
    • Refunds are processed once returned items are received and inspected. It takes 5-7 business days.

    For further details, please see our Return & Refund Policy page.

    11. Contact Information

    Business Name: NAYOKAA

    Brand Name: SORI STYLE

    Address: Nr. Krushna Kunj, Nr. Ramnath Mandir, Plot No.11, Ward No.08, Modhwadi, Rupavati Road, Jetpur, Rajkot, Gujarat, India, 360370

    Contact Number: +91 7778977289

    Email: support@soristyle.com

    Customer Service: 10 am to 6 pm (Mon-Fri)

    Response Time: We aim to respond within 24 business hours.