Returns & Refund Policy

At SORI STYLE, we want you to love your jewelry as much as we love creating it. If for any reason you’re not satisfied with your purchase, we’re here to help.

1. Return Eligibility

We accept returns and exchanges on eligible items within 7 days of delivery.

To be eligible for a return:

  • Item must be unused, unworn, and in its original packaging

  • Must be returned with proof of purchase

  • Must not be a final sale or custom/personalized item

2. How to Initiate a Return

To start a return, please contact us at support@soristyle.com with your:

  • Order number

  • Reason for return

  • Photos of the item (if damaged or incorrect)

Upon approval, you may ship the item to the following return address:

Return Address:

Address: Nr. Krushna Kunj, Nr. Ramnath Mandir, Plot No.11, Ward No.08, Modhwadi, Rupavati Road, Jetpur, Rajkot, Gujarat, India, 360370

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Your refund will be processed to your original payment method within 7 business days

  • Original shipping fees (if any) are non-refundable

4. Damaged or Incorrect Items

Received the wrong item or something damaged?
Please contact us within 48 hours of delivery with photos, and we’ll send a replacement or issue a full refund—no questions asked.

5. Exchanges

We’re happy to offer exchanges for size or style within 7 days of delivery. The item must meet the same conditions as returns (unworn, undamaged, in original packaging).

6. Non-Returnable Items

  • Gift cards

  • Final sale or clearance items

  • Custom or personalized jewelry

  • Items returned without prior contact

7. Order Cancellation

Orders may be cancelled before they are dispatched.
We typically process orders within 1–3 business days, so please contact us as soon as possible at support@soristyle.com
Once an order is dispatched, it cannot be cancelled.

8. Contact Information

Company Name: SORI STYLE LLC

Address: 5900 BALCONES DR, STE 27077, AUSTIN, TEXAS, 78731, UNITED STATES

Email: support@soristyle.com

Phone: +1 213 555 7372

Business Hour: 10 am to 6 pm (Mon-Fri)

Response Time: We aim to respond within 24 business hours.